Refund policy

Return & Refund Policy

At Inhara, we want you to be satisfied with your purchase. Please review the following return, exchange, and refund conditions before placing your order.

Damaged or Defective Items

If your watch arrives damaged or has a manufacturing defect, you must notify us within 24 hours of delivery.

To request a return or exchange, please contact us with:

• Your order number

• Clear photographs/videos showing the damage or defect

• A description of the issue

After reviewing the issue, Inhara Watch Store may offer a replacement, exchange, or refund.

Returns Due to Customer Damage

Returns or exchanges will not be accepted for damage caused intentionally or through misuse, accidents, improper handling, water damage where the watch is not water-resistant, or other damage caused after delivery.

1-Year Machine Warranty

Our watches come with a 1-year machine warranty covering eligible manufacturing or machine-related faults.

The warranty does not cover intentional damage, accidental damage, physical damage, scratches, broken glass, damaged straps, water damage where applicable, or damage resulting from improper use or handling.

Refunds

Where a refund is approved, the refund will be processed according to the agreed refund method and circumstances of the return.

Any advance payment made at the time of order confirmation will be adjusted against the total order amount. If an order is cancelled or refunded under an approved return, the applicable refund amount will be communicated by Inhara.

Order Confirmation Advance

A minimum advance payment of Rs. 200 is required to confirm an order. This amount is adjusted against the total purchase price and is not an additional charge.

By placing an order, you agree to these return and refund conditions.